AI Conversational Banking
Bella is a mobile banking application based on a conversational interface. Banking services are delivered through text chat and voice commands instead of menus and buttons. Customers can check account balances, make payments, save, invest, donate and request financial advice by typing or speaking a simple instruction. The application confirms each request before carrying it out, and a virtual assistant supports related lifestyle actions. The design aims to make banking more natural, accessible and convenient for everyday use.
AI Conversational Banking Mobile App by UXDA was featured as a grand illustration of communication design by the A' Design Award. AI Conversational Banking Mobile App won the Golden A' Design Award in Mobile Technologies, Applications and Software Design in 2023. The A' Mobile Technologies, Applications and Software Design Award is a juried, academic and highly prestigious design award that honors outstanding design of smartphones, tablets, wearables, mobile applications, mobile games, mobile software, mobile platforms, mobile interfaces and more.
